Overview

Ericom Connect supports access from a wide variety of operating systems and devices.  Supported devices include:

  • - Any device with an HTML5 web browser (using the AccessNow interface)
  • - Windows: XP, Vista, 7, 8, 2003, 2008, 2012 and higher (using AccessNow or AccessPad)
  • - Apple Mac OSX 10.5 Intel-based and higher (using AccessNow or AccessPad)
  • - Most Apple iOS devices (using AccessNow or AccessToGo)
  • - Most Android devices (using AccessNow or AccessToGo)
  • - Google Chromebook/Chromebox (using the AccessNow interface)

There are two methods used to display an application or desktop:

  • - Native client – this is an application that is native to the end-user’s operating system.A native client will support standard RDP features.
  • - HTML5 interface – Applications and desktops that are launched will appear inside the web browser and will not require anything to be downloaded onto the end-user’s device.Features, such as printing and file transfer, are browser based and operate differently than a native RDP client.

End users may use any one of these portals to sign in and view their assigned applications and desktops:

  • - AccessPortal – Web based interface that launches published applications and desktops that will use the AccessNow HTML5 protocol.The AccessNow protocol communicates over port 8080.
  • - AccessPad – Native application that launches published applications and desktops that will use either the RDP or Blaze protocol.When the Blaze protocol is used - the communication is over port 8080.When the RDP protocol is used - the communication is over port 3389.
  • - AccessToGo – Native mobile client for iOS and Android that launches published applications and desktops that will use either the RDP or Blaze protocol.When the Blaze protocol is used - the communication is over port 8080.When the RDP protocol is used - the communication is over port 3389.

All three access methods are described in an easy to customize introduction page using this URL:https://<euws-server-address>:8011/ or

http://<euws-server-address>:8033/